Privacy policy

Privacy Policy

Last updated: September 2026

This Privacy Policy describes how Vireza collects, uses, discloses, and protects personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

Information We Collect

We may collect information that you provide directly to us, including your name, billing address, shipping address, email address, telephone number, order information, account information, and communications with our customer service team.

Payment information may be processed securely by Shopify and our authorized payment providers. Vireza does not necessarily store complete payment card information directly.

We may also automatically collect technical information such as your IP address, browser type, device information, pages viewed, referring website, interactions with our store, and cookies or similar technologies.

How We Use Your Information

We may use personal information to process and fulfill orders, provide customer support, communicate with you regarding purchases, prevent fraudulent transactions, improve our website, analyze store performance, personalize your shopping experience, and comply with legal obligations.

Where permitted, we may also send marketing emails or promotional communications. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

Shopify

Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to offer our products and services. Information may be processed through Shopify in accordance with its applicable privacy and security practices.

Sharing Personal Information

We may share information with service providers that help us operate our store, including Shopify, payment processors, shipping carriers, analytics providers, marketing providers, fraud prevention services, and customer support providers.

We may also disclose information where required by law, court order, regulatory authority, or where reasonably necessary to protect Vireza, our customers, or others.

Cookies

Our website may use cookies and similar technologies to remember preferences, maintain shopping sessions, measure website performance, provide functionality, and support marketing and analytics.

Depending on your browser and location, you may be able to control or disable certain cookies through your browser or available cookie-management tools.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Your Privacy Rights

Depending on where you live, you may have rights relating to access, correction, deletion, portability, restriction, objection, or certain uses of your personal information.

To submit a privacy-related request, contact us at info@vireza.com. We may need to verify your identity before completing certain requests.

Children's Privacy

Our services are not intended for children who are not legally able to enter into online transactions without the consent of a parent or legal guardian. We do not knowingly seek to collect personal information from children in violation of applicable law.

Security

We use reasonable administrative, technical, and organizational measures designed to safeguard personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, legal requirements, or services. The updated version will be posted on this page with a revised date.